Upcoming events

Case Review – May 2024

Reducing Financial Barriers to Healthcare: One Patient’s Story

When: May 16, 2024 | 5pm – 6:30pm (PT)
Where: Online via Zoom (Register Here)
Cost: FREE! Also available for 1.0 BCPA CE

In this brief but impactful session, Sarah Jane will explore the financial barriers that are present to all patients, and specifically how they were able to be reduced in this one case. Be part of this important conversation as we seek to possibly implement these reductions for other patients alike.
CE will be Financial, General Education and Ethics
This event is open to all health advocates. Professional Members of HealthAdvocateX, in good standing, the event is free to attend. Non-members the cost is $40. It is also available for 1.0 BCPA CE for $15. Invitations will go out via email soon!
Please reach out to us at info@HealthAdvocateX.org if you have any questions.
Register Here

About the Speaker –

Sarah Jane Yang, MS, RN – Sarah Jane is a Care Advocate and Master’s level registered nurse with experience managing complex medical cases and navigating in-hospital services.

Sarah Jane’s background as an ICU and ER nurse gives her special insight to support multifaceted health challenges. Her experience as a hospital administrator provides a solid foundation navigating the “behind the scenes” complexities of the entire healthcare system including communicating with medical personnel in hospital settings, medical coding, insurance contracts and payment denials.

The passion to educate and empower patients drives Sarah Jane’s advocacy above all else. She envisions a world where no patient is too intimidated, financially marginalized or ill-informed to get their medical needs met. She understands how vulnerable the process of getting the care you need can be and she strives to provide clients with the maximum amount of independence and life quality as possible.

Angst
LIVE Movie Screening & Panel Discussion – June 3, 2024

When: June 3, 2024 | 4pm – 6pm (PT)
Where: Online via Zoom (Register Here)
Cost: $15 to View | Available for 2.0 BCPA CEs ($25 for HealthAdvocateX Members)

This LIVE movie screening of Angst and Panel Discussion will occur on June 3, 2024 at 4pm PT. It will be made available ON-DEMAND until June 10, 2024. 

Join HealthAdvocateX for a thought-provoking event featuring the powerful documentary “Angst.” This film delves into the complexities of anxiety, offering insights into its impact and strategies for coping. Following the screening, engage with experts in a dynamic panel discussion exploring mental health, resilience, and community support. Gain valuable perspectives and tools to navigate the challenges of anxiety in today’s world. Don’t miss this opportunity to foster understanding and empowerment in the face of mental health struggles.

Objectives:

  1. Understanding the Complexity of Anxiety: The movie provides insights into the multifaceted nature of anxiety, illustrating how it can manifest differently in individuals and impact various aspects of their lives.
  2. Destigmatizing Mental Health: By sharing personal stories and experiences, “Angst” helps break down the stigma surrounding mental health issues like anxiety, encouraging open dialogue and empathy.
  3. Exploring Coping Strategies: The film explores a range of coping strategies for managing anxiety, from mindfulness techniques to seeking professional help, empowering viewers with practical tools to address their own struggles.
  4. Building Supportive Communities: Through its narrative, “Angst” emphasizes the importance of building supportive communities that foster understanding, acceptance, and validation for individuals grappling with anxiety, highlighting the significance of social connections in mental health care.
Register Here

About the Panelists –

Rebeka Acosta is the first Board Certified Patient Advocate in Nevada, earning her credentials after a 15-year career in healthcare administration and finance. In 2011 and 2013, she welcomed children to her family with complex medical needs and spent the next several years navigating the healthcare and education systems on their behalf.

With her sons thriving, Rebeka returned to the workforce in 2017, but this time followed her heart to patient advocacy. She earned her BCPA credentials in 2018 and founded A+J Pa.ent Advocacy in 2021. In 2023, Rebeka was named a Vegas Stronger Champion by KTNV Las Vegas, and Advocate of the Year in Pediatrics at the Healthcare Advocate Summit. She lives in the greater Las Vegas area with her husband, two teenagers, and two Great Danes.

Sue Quinlan started her career with the Peace Corps/VISTA (Volunteers in Service to America) in the inner city of Kansas City, Missouri. It was there that she learned no matter what your background, economics, or age, we all need someone to listen to us, believe in us and teach us. She received a BA degree from Drake University and a MA from Northeastern Illinois University. She then worked the next 35 years in Township District 211, located in Palatine, Illinois, starting as a social science teacher, moving to Palatine HS to be a counselor, and achieving National Board Certification in Counseling. She worked on countless initiatives, learning and understanding the needs of students and helping them find their way. She helped develop TRUST peer counseling that trained student leaders to provide peer support. She is most proud of her work with Project Excel, a program that helps students from diverse backgrounds achieve success in high school that leads to college opportunities. The program started with a small group of students and continues to grow today. After retirement, Sue continued working with students, starting a non-for-profit organization called Excel Beyond 211 DFS, dedicated to mentoring, advising, and financially supporting young adults who are determined to excel through college graduation and beyond. Excel Beyond 211 matches each mentee with an adult mentor who has been chosen for his or her ability to guide, nurture, and empower their mentee. At home with her husband, she proudly shares the accomplishments of her children; actor in LA, architect in Hong Kong and teacher/technology specialist in Mt. Prospect, IL.

Lee Mulert, MBA, MS, BCPA, CSA is the CEO & Founder of HealthACR, LLC, a private professional Health Advocacy firm with clients nationwide. With over 45 years of knowledge and experience in the healthcare industry from business, reimbursement, research, clinical and psychosocial perspectives, Lee brings her intuitive personality and problem-solving skills to help patients and families work through crises and identify options that meet their needs. In addition to her MBA, she earned her MS in Counseling, is a Board-Certified Patient Advocate (BCPA) and a Certified Senior Advisor (CSA). Her years of experience conducting negotiations help her to facilitate communications and mediate difficult situations for her clients. Her clients range from pediatric to older adults and incorporate a range of medical, psychosocial, mental health, trauma and substance use issues that affect them, their families and loved ones. Lee strives to ensure that her clients understand and feel that they are empowered participants in every aspect of their own health care. Lee is on the Board of the Patient Advocate Certification Board (PACB) and is PACB’s Treasurer (effective January 2023). Previously she served on the Board of the National Association of Healthcare Advocacy (NAHAC) as the Treasurer and Vice President. She is also a member of the National Association of Healthcare Advocacy (NAHAC), the Society of Certified Senior Advisors and the Alliance of Professional Health Advocates (APHA).

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XCenter – Transgender Advocacy 101 – THIS PROGRAM IS NOW OPEN!

On-Demand Videos & Resources

XCenter: Transgender Advocacy 101 Bundle

Includes ALL Videos & Resources for – 

  • The Importance of Words and Why Words Matter
  • Challenges of Being Transgender
  • Advocating in Medical Spaces
  • Being an Ally
  • Transgender Health Advocacy Panel Discussion


Everyone is Invited! | Bundle is Available for 5.0 BCPA JEDI CEs

Register Here

(Part 1)
On-Demand Video & Resources

The Importance of Words and Why Words Matter

This learning module will provide an overview of language related to gender and sex/sexuality.  We will cover gender presentation, gender identification, must-know gender-identify terms in addition to exploring good practices for using inclusive language as well as communicating and advocating for trans-friendly care.

Objectives:

  1. Understand the differences between gender and sex.
  2. Identify key gender terms.
  3. Apply concepts to be able to communicate and advocate for basic trans-friendly care.

Everyone is Invited! | Available for 1.0 BCPA JEDI CE

Register Here

(Part 2)
On-Demand Video & Resources

Challenges of Being Transgender

This module will present some of the realities that making transgender Americans among the most vulnerable communities in America and how that can influence barriers transgender Americans face when seeking and utilizing health care.  This session will look at factors through the following areas:  individual, community, and  systems (society).

Objectives:

  1. Understand areas of the social determinants of health and how they are impacting trans populations.
  2. Identify barriers trans populations experience when seeking basic human rights including medical care.
  3. Develop list of resources and organizations that are working in these areas that can be used to help your patient/client.

Everyone is Invited! | Available for 1.0 BCPA JEDI CE

Register Here

(Part 3)
On-Demand Video & Resources

Advocating in Medical Spaces

This session will dive into specific statistics and realities of  trans concerns with health insurance and care.  Topics include: discrimination by healthcare providers, barriers to healthcare access, medical trauma and mistrust, and how to communicate to build trust in a health care setting.  This will include specific recommendations for what to do before/during/between medical provider visits and best practices for inclusive language and communicating about gender.

Objectives:

  1. Understand area of the medical experience where advocates are needed the most.
  2. Identify barriers trans populations experience when receiving medical care.
  3. Be able to discuss medical considerations for patients.
  4. Develop a list of skills for working in these areas that can be used to help your patient/client.

Everyone is Invited! | Available for 1.0 BCPA JEDI CE

Register Here

(Part 4)
On-Demand Video & Resources

Being an Ally

By understanding the history and trauma that is common for the trans population, we can begin to understand the words and questions we can use to be effective advocates.  Hear advice from transgender people and what they suggest we can do to be an ally.  Specific resources and language is offered.

Objectives:

  1. Hear the advice and first-hand accounts of how important allies and advocates are for the transgender populations.
  2. Review specific tips for being an ally.
  3. Discover ways we can be involved in challenging system-level barriers to appropriate care.

Everyone is Invited! | Available for 1.0 BCPA JEDI CE

Register Here

(Part 5)
Recording of Panel Discussion

On-Demand Recording of the
Transgender Health Advocacy Panel Discussion

HealthAdvocateX is joined by Dr. Malynnda Johnson, created of the four Transgender Advocacy 101 Modules and a panel of advocates, medical provider and mother of a transgender child.  We will hear from their lived experiences and tips they have for families, caregivers, professional advocates and providers to illustrate some of the common challenges for the health of transgender individuals.

Objectives:

  1. Personal stories reinforce some common challenges that are faces by transgender individuals.
  2. Identify where to go for resources and professional advocates who want to support and help transgender individuals  who are navigating health care.
  3. Learn how to source trans-friendly resources.

Everyone is Invited! | Available for 1.0 BCPA JEDI CE

Register Here

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