Rachel L. Vaughters, BCPA

Contact Information
Rachel L. Vaughters, BCPA
Board Certified Patient Advocate



~ Accepting New Clients
~ Area(s) Served: North Carolina and S. Florida
~ Provides Virtual / Telehealth Services


About My Services:

  • Type(s) of Advocacy: Administrative, Health Insurance, Health Management, Medical / Navigational, Medical Billing & Claims, Older Adult Services | Other: Specialty Disease Management; End Stage Renal and Heart Failure, Research, Housing and Home Care Placement, Decision Support and Helping Hand Advocacy
  • Years of Experience: 3.5 years


I have a genuine passion for helping clients and their loved ones, find solutions when their healthcare needs become complex and overwhelming. As a caregiver and case manager to my own family and clients, I am experienced in “Decision Support Advocacy,” by coordinating goal-oriented medical and financial plans, balanced with providing empathetic, patient-centered support.

I specialize in helping individuals with chronic conditions who need compassionate, strong, collaborative communication between healthcare providers, insurance companies, caregivers, and their families.
I proactively address patient needs by providing a second set of ears, taking detailed notes, and utilizing my expert communication skills. My effective cross-functional communication with physicians, providers, and staff ensures the highest level of patient excellence and support. I am your first point of contact to address, investigate, and resolve conflicts, avoiding a disruption in quality healthcare.



Education, Training & Experience:



  • BS communications/marketing – University of Florida


Licensed Professional: Yes

  • License Type: NC Life and Health Insurance
    • License #: 8963959


Board Certified Patient Advocate: Yes


Additional Education & Training: 

  • N.C. Notary Public since 2021
  • Dale Carnegie
  • Crucial Conversations


Rachel L. Vaughters, BCPA | Raleigh, NC 27613
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